BT to recruit more staff at Swansea office

One of the UK’s largest telecom companies has revealed plans to hire 40 more members of staff at its Swansea office, a recent news report has been able to suggest.

BT plans to recruit 40 new members of staff at its Swansea office, with a further 25 staff set to also be recruited for the company’s Cardiff office.

The roles are mainly support and technical help ones and come on op of the 186 jobs that were recently announced for Swansea and takes the BT’s total recruitment in the city over recent months to 228. Libby Barr, managing director of customer care at BT Consumer, said: "This latest recruitment is part of our commitment to provide the best possible service for our customers. It is a great opportunity for people to develop a career with one of the UK’s leading companies at a particularly exciting time.

"By the end of this year, BT Consumer will answer more than 80 per cent of its customers’ calls in the UK and this means we need more people in our UK contact centres."

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